What to Expect as a New Patient?
At our clinic, we want your first visit to be comfortable, informative, and focused on your unique needs. Whether you’re seeking physiotherapy for pain relief, injury recovery, or improving mobility, our team is here to guide you every step of the way.
Before Your First Appointment
Booking
You can book online, by phone, or in person. If you’re unsure which service is right for you, our reception team will be happy to guide you.
Paperwork
We’ll send you a short intake form to complete in advance. This gives us important information about your health history, current concerns, and treatment goals.
Insurance Details
If you have extended health benefits, bring your insurance card and photo ID so we can arrange direct billing where available.
Your First Visit
Your initial appointment will be 45–60 minutes, allowing time for:
01
Comprehensive Assessment
A licensed physiotherapist will take a detailed history of your symptoms, lifestyle, and relevant medical background. A physical assessment will be performed to evaluate posture, movement, strength, flexibility, and any areas of pain or restriction.
02
Clear Diagnosis & Plan
Your physiotherapist will explain their findings in plain language, including the likely cause of your symptoms. Together, you’ll develop a personalized treatment plan with clear goals—whether it’s returning to work, playing sports, or simply moving without pain.
03
Your First Treatment
Whenever possible, treatment will begin during your first session. This may include manual therapy, targeted exercises, education, or other evidence-based techniques suited to your condition.
Follow-Up Appointments
Most follow-up sessions last 30 minutes and build on your progress from previous visits.
Your plan will be adjusted as you improve, ensuring you’re always working toward your goals.
You’ll receive exercises and self-care tips to continue your recovery at home.
What to Bring
Comfortable clothing that allows for easy movement (e.g., shorts for knee injuries, tank top for shoulder issues).
Your extended health benefits card and photo ID if using direct billing.
Any relevant medical reports, imaging results, or doctor’s referral (if available).
Our Promise to You
Personalized Care
Every treatment plan is tailored to your needs, lifestyle, and goals.
Clear Communication
We explain what’s happening and why, so you always feel informed and in control.
Support Beyond The Clinic
We provide education and home strategies to help you recover faster and prevent future issues.
Starting physiotherapy doesn’t have to be stressful.
At Physiocare Rimbey, we take the time to understand what you’re going through and create a treatment plan that works for you. Our goal is simple: help you move better, feel stronger, and get back to doing what you enjoy.
Book Your First Physiotherapy Appointment.
